Great repairs start with great training and equipment. As a Carrier Factory Authorized Dealer we stock the parts needed to service and repair most makes and models of air conditioners. The majority of our technicians are NATE-Certified, the premier certification in the HVAC industry nationwide. We also supplement our technicians’ factory training with ongoing professional development to stay abreast of the best techniques in air conditioning repair. We load our vans with the best parts and equipment prior to each repair visit, and we have access to even more parts through the Carrier network.

After receiving an air conditioning repair call, we dispatch an HVAC technician to the home in question as soon as possible. Since there is no way to fully diagnose a problem without taking a look at the equipment, we will never offer an estimate over the phone; conversely, we always give the homeowner a full report on what the job entails prior to starting repair work. We believe in maintaining open communication with the customer throughout the repair process and checking in if unexpected difficulties arise.

Because air conditioning failure is frustrating enough on its own, we believe in making the A/C repair process as stress free as possible. Our technicians are expected to arrive on time for every visit, work diligently to resolve the problem and leave every customer’s home at least as clean as it was when they arrived. All of our staff are held to high standards of professionalism throughout the repair process, and we never push for a replacement unless repairs are financially unfeasible. If replacement equipment is needed, we have the factory-authorized expertise needed to recommend the right air conditioner.